WHITE HORSE MEDIA GROUP
WHITE HORSE RADIO
1. Important Information
1.2 Contact Us
2. Use of our Website ( www.whitehorseradio.co.uk / www.whitehorseradio.net)
2.1 General Website Use
We use our website to build and display webpages that entertain and inform. The websites supports our aims as a independent local radio station in the UK with relevant and supplementary content. The information collected is used, disclosed and protected by us in accordance with our Privacy Policies, and as required by law. We are responsible for correcting, deleting or updating information we have collected from you from our website. If requested to remove data we will respond within a reasonable timeframe.
2.2 'Sensitive Information'
Our website does not collect sensitive information. This refers to credit card or debit card numbers, personal financial account information, passport numbers, drivers licence numbers / details or other similar personal identifiers including, but not limited to, racial or ethnic origin, physical or mental conditions or information, or other employment, financial or health information.
3. Information we Collect
3.1 When you Visit our Website
3.2 'Personal Information'
This refers to any information that you voluntary submit to us and that identifies you personally, including contact information, such as your name, e-mail address, postal address, residency address, phone number and other information about yourself relevant to the purpose of the webpage visited. Personal Information can also include information that you enter into on our website, as well as information that is publicly available on the internet from sources such as Facebook, Linke-din, Twitter and various other social media platforms.
3.3 'Navigational Information'
This refers to information about your computer and your visits to our website, such as your IP address, geographical location, browser type, referral source, the length of the visit and pages viewed. Please see 'Navigation Section below'
4. How We Use Information We Collect
4.2. We Never Sell Personal Information
We will never sell your Personal Information to any third party.
4.3. Use of Personal Information
(a) improve your browsing experience by personalising our website.
(b) send information to you which we think may be of interest to you by post, email, or other means;
(c) send you marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you, and
(d) provide other companies with statistical information about our users — but this information will not be used to identify any individual user.
We may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, we do not transfer your unique Personal Information to the third party. In addition, we may share data with trusted partners to contact you based on your request to receive such communications, help us perform statistical analysis, or provide customer support. Such third parties are prohibited from using your Personal Information except for these purposes, and they are required to maintain the confidentiality of your information.
4.4. Use of Navigational Information
We use Navigational Information to operate and improve our website. We may also use Navigational Information alone or in combination with Personal Information to provide you with personalised information about our website.
4.5. Customer Testimonials and Comments
We may post user testimonials and comments on our website, which may contain Personal Information. We obtain each user's consent via email prior to posting this kind of information. 'Casual' communication such as the publishing of listener dedications and requests are exempt as the information supplied is basic and initiated by the user.
4.6. Security of your Personal Information
We use a variety of security technologies and procedures to help protect your Personal Information from unauthorised access, use or disclosure. We secure the Personal Information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. When sensitive Personal Information (such geo-location data) is collected on our website and/or transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
If you have any questions about the security of your Personal Information, you can contact us.
4.7. Social Media Features
4.8. External Websites
4.9. Retention of Personal Information
We retain Personal Information that you provide us as long as we consider it potentially useful in contacting you about our other services, or as needed to comply with our legal obligations, resolve disputes and enforce our agreements, and then we securely delete the information. We will delete this information from the servers at an earlier date if you so request, as described in “Opting Out and Unsubscribing” below.
4.10. International Transfer of Information
4.11. Compelled Disclosure
We reserve the right to use or disclose your Personal Information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, comply with a law, court order, or legal process.
5. Navigational Information
We use “cookies” to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a Web server. Cookies are not used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a Web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalise pages on our website, submit a form or interact with a page, a cookie helps us to recall your specific information on subsequent visits. When you return to our website, the information you previously provided can be retrieved, so you can easily use the site.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of our website. We keep track of the pages you visit on our website to determine what portion of our website is the most popular or most used. This data is used to deliver customised content and promotions within our website to customers whose behaviour indicates that they are interested in a particular subject area.
5.2. Log Files
We may collect demographic information and information relating to the use of our site using log files that are not associated with your name or other personal information. There is also information about your computer hardware and software that is automatically collected by us. This information can include your IP address, browser type, domain names, Internet Service Provider (ISP), the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, clickstream data, access times and referring website addresses. This information is used by White Horse Radio / White Horse Media Group to provide general statistics regarding use of our website.
6. Opting Out and Unsubscribing
6.1. Reviewing, Correcting and Removing Your Personal Information
Upon request, we will provide you with information about whether or not we hold any of your Personal Information. If you provide us with your Personal Information, you have the following rights with respect to that information:
To review the user information that you have supplied to us
To request that we correct any errors, outdated information, or omissions in user information that you have supplied to us
To request that your user information not be used to contact you
To request that your user information be removed from any solicitation list that we use
To request that your user information be deleted from our records
To opt out of being solicited by third parties
To exercise any of these rights, please contact us within a reasonable timeframe and notify us of the action you would like to be taken with regards to your Personal Information.
6.2. Anti-Spam Policy
Our Acceptable Use Policy, applies to our website and to our users and, among other things, prohibits use of our website to send unsolicited commercial email in violation of applicable laws.
6.3. To Unsubscribe From Our Communications
You may unsubscribe from communications by clicking on the “unsubscribe” link located on the bottom of our e-mails, or by contacting us via the email firstname.lastname@example.org